The most common problems with email are:
 

• Your internet connection has been disconnected
    -Make sure you can surf the internet. If not, then it is likely that you have
     a connection problem. Try disconnecting from the internet, reconnect
     then try accessing your email again.
• The email server is down
    -If you can't surf the website of your internet or email service provider
     it is possible that their server may be down. Try again after a few hours.
     If you still cannot connect, contact your email service provider.
• Your email program is not functioning properly
    -If you can surf the internet, but can't get your email, your email program
     may have encountered an irreversible error. Try closing down the email
     program, and try again. If this doesn't work, you may have to reboot
     your computer, reconnect to the internet, then try your email program
     again.
• Your email program isn't working, and you already rebooted
    -After rebooting, and connecting to the internet, your program should
     work properly. If not, then your email configuration settings could be
     configured improperly. Follow our email setup document for instructions
     on configuring your system properly.

• Your email account has been de-activated for security purposes
• Your email account has been de-activated due to lack of payment
• Our email server software or hardware is being upgraded
• An email virus outbreak has occurred, which will de-activate the email server for a period of 30-60 minutes depending on the severity.