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 Saturday, November 22, 2008

 

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Technical Support FAQ


 
Why can't I log into my mail through the web browser?
 
Some of the reasons you can't log into your mail through the web browser are:
  • Your email account has been de-activated for security purposes

  • Your email account has been de-activated due to lack of payment
  • Our email server software or hardware is being upgraded
  • An email virus outbreak has occurred, which will de-activate the email server for a period of 30-60 minutes depending on the severity.

CDS will notify you if we will be taking the servers down for maintenance.  If we have not notified you and you are unable to access your email through the web browser, but you can view other sites on the Internet, contact CDS.

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400 Valley View Circle, New Cumberland, PA 17070        Phone: (717) 932-5395

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