Referral Program Guidelines and Eligibility

1. Rewards are only available to current customers.

2. Customer’s account must be in good standing to qualify for a referral credit.

3. Rewards are only available as credits, and are not available to be refunded to the customer as cash.

   1. All reward credits will be applied to the referring customer’s account. 

   2. Reward credits will not be issued to the individual making the referral.

4. The Referral Form must be accurate and complete.

   1. The point of contact must be a decision maker at the company.

   2. The prospect cannot be an existing CDS customer or prospect.

   3. All leads must be qualified leads (i.e. they should be expecting a call from CDS).

5. Leads must close within six months of the submission date.  Leads that are closed outside of the six month period will be considered ineligible for the credit reward.

6. There is no limit on the number of referrals a customer may make or commission a customer can receive.

7. Reward credits are calculated on the referrals’ contracts as follows:

   1. Monthly Support Plan – The customer will receive a credit of 5-10% of the annualized value of the Monthly Support Plan contract.

      1. Credits will be issued after CDS receives payment on the sixth month’s invoice for the contract.

      2. The referral must sign a one-year contract for monthly support services.

   2. Website and Email Hosting – The customer will receive a credit equal to the value of two months of the referrals’ hosting fees.

      1. Credits will be issued after CDS receives payment on the sixth month’s invoice for the contract.

      2. The referral must sign a one-year contract for website and/or email hosting services.

   3. Projects (including, but not limited to, Custom Software Development, Website Development and Design, Graphic Design and QuickBooks and Microsoft Applications Integration) – The customer will receive a credit of up to 10% of the gross value of the project.

      1. Credits will be issued when CDS receives payment for at least 50% of the project’s total value.

      2. The gross value of the project must total a minimum of $500 in order to qualify under the Referral Program.

   4. Sales of hardware do not qualify for Referral Program credits.  Credits can not be applied to hardware purchases.

8. If the credit awarded exceeds the customer’s monthly bill, the credit will be applied over the course of multiple months until exhausted.

   1. If the customer terminates the contract with CDS or the customer’s account is in default, only partial credit will be applied.

9. In the case of a credit dispute, the judgment of CDS will be considered final.

10. CDS reserves the right to amend the Referral Program Guidelines and Eligibility requirements at any time.

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