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Pricing and Payment Terms
All pricing contained within this quote is an approximation of the total
labor and materials required to provide the enclosed project or
services. Pricing is subject to change, based on changes to the
project, system or requirements by the client, an increase in materials
or license costs by third-party vendors, or original quote errors and
omissions. The figures listed are only projected figures and can be
less than what is listed. In the event that it takes less time to
complete the project, the client may choose to use this refund and
deduct it from the final invoice of the project, use it toward future
services, or have it refunded to the in its entirety.
Rates
Our hourly rate for all of our services is $95.00 per hour and is
billable in 15 minute increments. All support calls are billed at a
minimum of 15 minutes, with no exceptions. Onsite technical support and
installations are billed at a minimum of 1 hour. In addition, there is
also a travel fee of $35.00 per hour, billable in 15 minute increments
with a minimum of 15 minutes. Travel time is calculated to and from our
main office for all situations.
Consultations
are billed in 15 minute increments at $95.00 per hour with a minimum of
1 hour per consultation. A complimentary 1 hour consultation credit
will be applied to the first invoice of any project over $500.00 in
service. Travel fees apply to consultation visits.
Invoicing
All website and email hosting on a quarterly or annual
billing schedule. Either party, the Customer or CDS, can terminate
hosting, but must give the other party at least 30 days notice. If
proper notice is not given, no refunds for unused hosting fees will be
issued. Please contact our accounting department if you would like to
change your billing cycle. We continually provide redundant data lines
for our services, as well as high-end equipment and upgrades for our
current equipment. We limit our ISP services to include website, email,
data, reporting, and application hosting ONLY. We do not provide dialup
client services for Internet access. This greatly increases your
website, email, or web application speeds with our servers.
All equipment
orders require a 50% non-refundable payment. CDS will issue an invoice
for the balance of the equipment with “net 10” terms when the equipment
is delivered. Software development and Networking projects with an
estimated value of less than $5000.00 require a 25% non-refundable
deposit. All projects with an estimated value of more than $5000.00
require a 10% non-refundable deposit. CDS will issue invoices for work
performed with ‘net 20’ payment terms. Deposits must be received before
any orders can be placed or work may begin on any project. Any late
invoices will be subject to our normal late charge fee schedules.
Invoicing
Methods
To reduce overall invoicing costs, we have chosen to use the QuickBooks®
email invoicing feature to send all of our invoices. This feature
utilizes email servers provided by Intuit®, the developers of
QuickBooks®. We carbon copy our invoicing department on all invoices,
which allows us to monitor the success/failure of the emails being
sent. It is your company’s responsibility to have a reliable email host
to receive your invoices. If we host your email services, then you are
guaranteed to get your invoices when we do. Please contact us if you
would like our current web and email hosting pricing.
All invoices
are sent directly to the primary contact that we have on file for your
company. If you require contact information to be changed, or
additional email addresses to be added to our records, please contact
our office to update our company’s billing information. If your company
also requires a mailed paper copy of each invoice on company letterhead,
an additional $5.00 fee will be added to each invoice.
Payment
Methods
We currently accept two types of payments at our office:
check and ACH payments electronically from your bank into our account.
If you choose to use ACH as your preferred payment method, you MUST
notify our accounting department at
invoicing@compdevsys.com to inform
us of the transaction. If we do not receive notice of the transaction
PRIOR to your invoice due date, your payment will be considered late.
Since we have automated our late fee invoicing, you will be charged and
responsible for any late fees, regardless if the transaction posts
before your invoice due date.
Late Payments
Invoices that are not paid by the due date on the invoice
are considered late. All late payments will be subject to a 15% or $15,
whichever is greater, late charge with NO exceptions. Original payment
and all late fees are due within fifteen (15) days of the original
invoice due date. If your company needs special payment options, you
must contact and receive written notice from our accounting department
BEFORE your payment is due.
Delinquent
Payments
Any invoice, which is showing as being “unpaid” for more
than sixty (60) days beyond the original invoice date is considered
delinquent. Accounts that reach this status will be handed off to our
collection agency for payment. During this time, any website or email
hosted services will be deactivated, and any produced materials,
including but not limited to software, graphics, and other technologies,
will be held until the account is removed from delinquent status. It is
also the responsibility of the delinquent party to pay for any
collection agency fees that are incurred during collection. Upon
receiving full payment, the services will immediately be re-activated
and held materials will be provided.
“During Development” Review
During
development, the client will have access to portions of the project that
have been completed, if those sections reliant upon the development of
other areas. These sections will be made available as often as
possible. It is important for all parties that the client interacts
with the project throughout all phases. Early detection of problems or
functionality issues can greatly reduce project errors after release and
help eliminate project release date extensions.
Graphics
Any graphics created for a customer are the property of the client once
final payment is received. Computer Development Systems, LLC reserves
the right to use the graphics for display and promotional services and
demos.
Source Code
The source code created during the development and release of the
project are the property of the client once final payment is received.
At the close of the project, the customer will receive the project
source code, materials, and all support files. We will also maintain
the source code at our location for backup and new development
purposes. Copies can be requested by the client in the event of loss or
if the original media is damaged.
Computer
Development Systems, LLC maintains the rights to use, distribute, or
sell portions of any source code used or developed for the project. The
re-use of source code helps to greatly reduce development time and
costs. Computer Development Systems, LLC also maintains the right to
use any previously developed source code to help reduce or simplify the
development time of the client’s project.
Domain Maintenance
Computer Development Systems, LLC maintains our clients’ domains to
ensure that registrations do not expire. When a domain is close to
expiration, the client is contacted and given the option of CDS renewing
the domain for them. The client needn’t worry about watching the
expiration date or knowing how to register or renew a domain. This is a
service that is provided to our clients free of charge. For this
reason, CDS registers all domains under its registrar account unless the
customer account information is supplied. This provides all domain
information within one location to make the domains more manageable. A
client has the legal right to move any domain that is registered on
their behalf by CDS. However, the domain may no longer be monitored for
expiration by CDS after it has been moved to the client’s account. Upon
written request, the domain will be transferred to a specified existing
account and the respective DNS changes will be made for a $50 fee.
Non-Disclosures & Privacy
Policy
The client’s company data will be treated as confidential and will be
used for the purposes of development only. Computer Development
Systems, LLC will, at no time, share, distribute, or sell any form of
the client’s company data, without written consent by the customer. If
it is necessary for Computer Development Systems, LLC to maintain a
portion of data for development, bug fixes, or new developments, this
data will also be treated as confidential.
Any Website,
Website Update, or Software package Computer Development Systems has
developed, henceforth referred to as Product, is designed in accordance
with the customer specifications and is for the exclusive use of the
customer. The customer is the owner and is therefore solely responsible
for any content of the Product. As such, the customer must certify
that he has the right to use or display, in all jurisdictions worldwide
in which the Product will be used or displayed, all of the content
provided to CDS by the customer that will be used in development of the
Product. The customer must further agree to indemnify and hold CDS
harmless if CDS should be found liable for any violation of intellectual
property rights, copyright, trademark, or servicemark infringement due
to content supplied by the customer.
The Product is
provided "as is" without any express or implied warranty of any kind,
including warranties of merchantability, noninfringement of intellectual
property, or fitness for any particular purpose. In no event shall
Computer Development Systems, LLC or its agents or officers be liable
for any damages whatsoever (including, without limitation, damages for
loss of profits, business interruption, loss of information) arising out
of the use or or inability to use the Product, even if Computer
Development Systems, LLC has been advised of the possibility of such
damages.
Each user of
the Product assumes all responsibility and risk for the use of the
Product. Computer Development Systems, LLC does not assume any
legal liability or responsibility for the accuracy, completeness, or
usefulness of the Product. Computer Development Systems, LLC
will not be liable for any compensatory, special, direct, incidental,
indirect, consequential damages, exemplary damages or any other damages
resulting from loss of use, data, or profits, arising out of or in
connection with the use or performance of the Product, however caused,
whether for breach of contract, warranty, negligence, or otherwise, and
whether of not Computer Development Systems, LLC has been advised
of the possibility of such damage.
If this
limitation of liability or the exclusion of warranty is held
inapplicable or unenforceable for any reason, then Computer Development
Systems, LLC's maximum liability for any type of damages shall be
limited to U.S. $100.00. These limitations will apply
notwithstanding the failure of any essential purpose of any limited
remedy.
Some states do
not allow the exclusion or limitation of incidental or consequential
damages or the limitation of duration of an implied warranty, so the
limitation or exclusion herein may not apply to you. This warranty will
not apply to the extent that any provision of this warranty is
prohibited by any federal, state, or local law that cannot be preempted.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
Computer
Development Systems, LLC has the right to modify these terms and
conditions at any time. If any provision of this Agreement is declared
invalid or unenforceable, the remaining provisions of this Agreement
will remain in effect. The user agrees to comply with all applicable
laws in using the Product.
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Phone: (717) 932-5395